Cancellation Policy

Most orders you place with TUFF Shrink Wrap enter the shipping process fast so we can get your items to you as soon as possible.
If your order hasn't shipped: You can cancel the order by contacting TUFF Shrink Wrap Customer Service at (936)229-44999AM – 6PM CST Monday through Friday for information on cancelling orders.
If your order has already shipped: Since orders in the shipping process cannot be modified, you'll need to refuse delivery and contact TUFF Shrink Wrap Customer Service at (936)229-44999AM – 6PM CST Monday through Friday. You will be responsible for all associated shipping charges.Refunds will be issued in the original form of payment within 5 – 7 business days of receiving the returned item(s) at our warehouse.
For any questions regarding any of our policies, please feel free to call (936)229-4499 or email us.